Few weeks ago lots of iPhone users who recently upgraded to iOS 9 were victims of the “Error 53”. It became clear later on that affected users had previously repaired their iPhone’s by third-party contractors, this affects the Touch ID component on a device resulting in a mismatch between the Touch ID sensor and other components thereby causing a bricked iPhone (sometimes unauthorized technicians replace the connector between the Touch ID censor and the home button, this is usually a standard procedure when repairing an iPhone).
Earlier on Apple Inc. acknowledged and defended its actions concerning the Error 53 glitch indicating that this was done in order to keep the device secured.
“We take customer security very seriously and Error 53 is the result of security checks designed to protect our customers,” explained Apple. “iOS checks that the Touch ID sensor in your iPhone or iPad correctly matches your device’s other components. If iOS finds a mismatch, the check fails and Touch ID, including for Apple Pay use, is disabled. This security measure is necessary to protect your device and prevent a fraudulent Touch ID sensor from being used.”
Apple has not only apologized about this issue but also released an update that fixes it, the updated iOS 9.2.1 restores the bricked iPhone and gets it functioning again as usual. Here’s the statement made by the company;
Some customers’ devices are showing ‘Connect to iTunes’ after attempting an iOS update or a restore from iTunes on a Mac or PC. This reports as an Error 53 in iTunes and appears when a device fails a security test. This test was designed to check whether Touch ID works properly before the device leaves the factory.
Today, Apple released a software update that allows customers who have encountered this error message to successfully restore their device using iTunes on a Mac or PC.
We apologize for any inconvenience, this was designed to be a factory test and was not intended to affect customers. Customers who paid for an out-of-warranty replacement of their device based on this issue should contact AppleCare about a reimbursement.
To perform this update, plug in your iPhone to your computer and update via iTunes. Note that while this update restores your iPhone, Touch ID feature may not work. Techcrunch pointed out that malicious repair shops may have tried to gain access to your device by messing up with your hardware. The good news is that this can be fixed or replaced by Apple.
Apple was founded by Steve Jobs, Steve Wozniak, and Ronald Wayne on April 1, 1976, to develop and sell personal computers. It was incorporated as Apple Computer, Inc. on January 3, 1977, and was renamed as Apple Inc. The American multinational technology company designs, develops, and sells consumer electronics, computer software, and online services. Its hardware products include the iPhone smartphone, the iPad tablet computer, the Mac personal computer, the iPod portable media player, and the Apple Watch smartwatch. Apple’s consumer software includes the OS X and iOS operating systems, the iTunes media player, the Safari web browser, and the iLife and iWork creativity and productivity suites. Its online services include the iTunes Store, the iOS App Store and Mac App Store, and iCloud. Apple is headquartered in Cupertino, California.