Most times the Uber drivers you requested for shows up before you’re ready to leave, that wasn’t a problem until now. Customers who keep drivers waiting for more than two minutes, will pay an extra fee says Uber. As part of an early test, this new feature will begin starting in New York, New Jersey, Dallas and Phoenix. Uber wants to use this to encourage customers to show up on time, during testing if this goes well, it’s likely to expand to other regions where Uber operates. And the extra cash…. where does it go to? According to Uber the extra money will go to the driver who’s time you wasted.
Usually you have a grace period to cancel a trip for free after 5 minutes, Uber has now decreased the time limit from 5 minutes to 2 mins. Uber claims two minutes should be enough for most people based on earlier user data, well, others will have to adjust.
This seems like a good idea, but will be even better if the the company will offer a discount when the car requested for shows up late.
Uber an American multinational online taxi dispatch company headquartered in San Francisco, California, was founded by Travis Kalanick and Garrett Camp in 2009. Its Uber mobile app allows consumers with smartphones to submit a trip request which is then routed to Uber drivers who use their own cars. In 2014 Uber was ranked by Klout as the 48th-most powerful company in America. By late-2015, Uber was estimated to be worth $62.5 billion.