Swagway tells customers to stop using its hoverboards due to safety concerns

hoverboard

Swagway, one of the best known hoverboard brands has urged customers to stop using it’s hoverboards till further notice, this is due to the safety concerns that have risen on the use of hoverboards and its dangers.

Yesterday the US Consumer Products Safety Commission deemed nearly all hoverboards unsafe. According to the CPSC’s letter, hoverboards pose an “imminent hazard” and may be seized or recalled by the government, also anyone caught selling unlicensed hoverboards risks civil and criminal penalties. CPSC also added that lots of hoverboards currently on the market fail to meet safety standards and therefore “pose an unreasonable risk of fire to consumers.”

CPSC’s letter also included that during six-week period from December 1st last year, it received reports of 52 hoverboard fires across 24 states, resulting in more than $2 million in property damage, “including the destruction of two homes and an automobile.”

“In complying with the CPSC’s requirements, we ask customers who have purchased a Swagway to refrain from using their boards in the interim,” a Swagway representative told Mashable. “We will issue a recall if necessary, as soon as we fully understand the exact specifics that need to be addressed according to the CPSC requirements and will offer a remedy for our customers accordingly.” Though the Indian-based firm believes its products “exceed the new safety standard,” they still have to be independently certified as now required by the government.

When asked if customers should return their hoverboards, Swagway said; “We will issue a recall if necessary, as soon as we fully understand the exact specifics that need to be addressed according to the CPSC requirements and will offer a remedy for our customers accordingly.”

The CPSC told manufacturers, importers and sellers to ensure that all lithium-ion batteries used to power the boards are certified by the Underwriters Laboratory (a company that specializes in product safety certification).

We believe that many of the reported incidents, and the related unreasonable risk of injuries and deaths associated with fires in these products, would be prevented if all such products were manufactured in compliance with the referenced voluntary safety standards.

Consumer Product Safety Commission (CPSC)

Few weeks ago about 16,000 fake hoverboards were seized by the U.S Customs, Amazon on the other hand has told its customers to return their hoverboards for a refund. Swagway believes its products exceeds the new safety standard and intends to issue an update to users once it receives feedback from CPSC’s.



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