Apple investigates the cause of iPhone 7 explosion


On Wednesday, Brianna Olivas posted a video on Twitter of smoke coming out from a crack in her iPhone 7 Plus. As of this writing, the video accumulated over 1 million views and has been retweeted more than 22,000 times.

In a statement made to Mashable, Olivas said she experienced problems powering up her device, which was purchased from a Sprint store in January. After facing this problem she took the device to an Apple store for testing, but was told by employees that the device is working normally.

Next morning, Olivas had the iPhone charging next to her head. Her boyfriend on seeing that assumed it isnt safe charging there and moved it to a dresser nearby as he made his way to the restroom, moments later he saw the device “steaming” and making a “squealing” noise, he then grabbed the iPhone and put it on Olivas’ bathroom sink, where the iPhone “blew up.”

Olivas has since handed the phone over to Apple. Although for now the cause of the meltdown is unknown, the smoke seen indicates a possible cause of battery pack failure in which vaporized electrolyte material is emitted. Apple is yet to explain the cause of the meltdown “We are in touch with the customer and looking into it.”

Even though smartphone users are aware of battery malfunctions, consumers are now more sensitive to the dangers of lithium-ion cell failures after Samsung’s recent Galaxy Note 7 issue which made the phablet to be recalled and shipments halted.

Apple is currently investigating the circumstances behind this happening, which appears to be a major device malfunction. But from what it looks, the presence of chemical stains seen on the damaged device’s exterior further support the theory of a battery failure.

Apple was founded by Steve Jobs, Steve Wozniak, and Ronald Wayne on April 1, 1976, to develop and sell personal computers. It was incorporated as Apple Computer, Inc. on January 3, 1977, and was renamed as Apple Inc. The American multinational technology company designs, develops, and sells consumer electronics, computer software, and online services. Its hardware products include the iPhone smartphone, the iPad tablet computer, the Mac personal computer, the iPod portable media player, and the Apple Watch smartwatch. Apple’s consumer software includes the OS X and iOS operating systems, the iTunes media player, the Safari web browser, and the iLife and iWork creativity and productivity suites. Its online services include the iTunes Store, the iOS App Store and Mac App Store, and iCloud. Apple is headquartered in Cupertino, California.

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