Following reports of the Galaxy Note 7 exploding, Samsung will mark safe Galaxy Note 7 handsets with an ‘S’ on its box.
The Korean company is taking steps towards ensuring its customers are safe by creating “safe” markings on the boxes of Galaxy Note 7 handsets with a white sticker and a blue letter “S”. This simply means Samsung has replaced the device with safe versions.
But since a sticker is something anyone can easily include on the case of the device, Samsung says if you are uncertain about the “S” sticker or you feel it might have been tampered with, all you need to is to either call it’s call center or check the IMEI (International Mobile Equipment Identity) number provided by Samsung online.
Once replacement Galaxy Note7 stock is available customers will be able to check their IMEI number on the online database that will be established here on Tuesday, 13 September. Alternatively, customers can speak to our call centre to check their device. – Samsung Australia
Note that this protocol was enacted by Samsung Australia, possibly similar measures will be taken across the countries they operate in.
US carriers are also giving user the opportunity to change their Galaxy Note 7, click here for steps on how to go about with the exchange.
Samsung, founded by Lee Byung-chul in 1938, is a South Korean multinational conglomerate company headquartered in Samsung Town, Seoul. Samsung diversified into areas including food processing, textiles, insurance, securities and retail. Samsung entered the electronics industry in the late 1960s and the construction and shipbuilding industries in the mid-1970s.